The TBM Council 2023 State of TBM
The third annual State of TBM survey captured the responses of 539 technology leaders in key regions across the world and a broad range of industry verticals. The research is conducted to:
- Qualify the cross-sector growth of adoption, awareness, and impact.
- Understand evolving trends in technology value management.
- Gauge maturity and breadth of TBM practices and applications.
of technology executives see TBM as essential or important to their technology operating model.
TBM maximizes value from tech investments and spend
TBM continues to deliver savings across Run and Change, optimize unit economics, and unlock funding budgets to increase funding for higher return investments.
No Data Found
Improved customer cost-to-serve
Over 3/4 of practitioners report better unit economics from implementing TBM best practices.
No Data Found
Optimized run spend
TBM practices continuously refine and rightsize run-the-business costs.
No Data Found
Greater innovation funding
TBM insights improved funding for change-the-business investments.
TBM increases customer satisfaction and engagement
Organizations that leverage TBM practices are able to move from solely cost-focused to more comprehensive, value-based conversations around their offerings. These organizations report higher levels of customer engagement and satisfaction.
No Data Found
Respondents report that TBM practices have improved rates of customer engagement and satisfaction overall.
Trends in technology value management
The convergence of TBM and FinOps for cloud
TBM and FinOps teams collaborate more than ever on value realization, as hybrid and multi-cloud operations increasingly dominate the landscape.
See the report for additional details on where FinOps resides within organizations relative to TBM practices.
Half of respondents have a FinOps practice.
TBM teams work daily or weekly with their cloud CoE.
Growing need for Agile financial management
TBM practitioners are increasingly adopting and supporting Agile or hybrid delivery methods, only a portion of which actually fund value-streams rather than alternatives.
Organizations using Agile or a mix of waterfall & Agile methods
Organizations funding products or portfolios
Organizations funding value streams
Review the report for insights into:
- Use of consumptive showback vs. chargeback
- Use of unit economics to shape consumption
- Comparison of budgeting techniques
- Alternative Agile delivery targets being funded
TBM is increasingly prioritized by today's tech leaders
of respondents are now familiar with the discipline of TBM.
of organizations are using or planning to implement TBM.
Learn more in the State of TBM Report and better understand how a variety of global organizations, both commercial and public sector, are leveraging TBM.
About the TBM Council
The TBM Council is the preeminent industry organization for technology executives and practitioners. TBM Council is a nonprofit, open ecosystem dedicated to advancing the TBM discipline through education, collaboration, and standards. TBM connects business value to technology investments by giving finance, technology, and business leaders comprehensive visibility, benchmarking, optimization, billing, and planning of their investments regardless of technology stack, delivery, or development model. The TBM Council provides best practices for leaders to leverage so they can react quickly to changing market dynamics and optimize cloud and agile strategies to deliver on business objectives. Membership is open to qualified IT, finance, or business leaders, TBM practitioners, and solution providers who meet applicable membership requirements.
Learn more and become a member at tbmcouncil.org
Apptio is the Founder and Technical Advisor to the TBM Council and contributes to the support of Council programs, education initiatives, and collaboration engagements in various financial and resourcing ways. This includes providing expertise on the discipline of TBM based on applied research and development in combination with the experience of thousands of TBM software implementations and rollouts. They also assist in growing the TBM Council partner ecosystem, introducing new consultancies, technology advisors, and other service providers focused on TBM to engage with the group. Finally, Apptio supports the TBM Council as the primary underwriter, contributing funds, time, expertise, intellectual property, resources, and online platforms to support the community. In return, the TBM Council recognizes Apptio as their exclusive Technology Advisor.
Learn more at apptio.com