Mapping Financial Data to Resource Cost Pools

Aligning your organization’s budget to TBM Cost Pools enables powerful capabilities like variance analysis, forecasting, and planning transparency. This process pairs with the process of mapping financial data to cost pools, using the same TBM structure and logic so that your reports speak a common financial language across the organization.

Before You Begin: Critical Warnings and Setup Tips

  • Unique Budget Entry Identifiers Are Essential –If your budget system does not assign a unique identifier to each budget item (e.g., Budget ID, Line ID), you’ll struggle to maintain consistent TBM mappings over time.
  • Assess Your Budget System’s Flexibility – Check whether your budgeting platform supports custom fields or metadata tags for TBM attributes (e.g., Cost Pool, Sub-Pool, Tower, Solution). If these fields can’t be added, all TBM mapping must happen externally (e.g., in Excel), making it harder to manage updates and reducing stakeholder ownership of the data.
  • Validate Budget-to-Actual Linkage – Ensure your budget and actuals are comparable—ideally both use the same account codes, cost centers, Budget IDs, and time dimensions. If there is no unique identifier that associates budget items to General Ledger entries, then variance reporting may not be enabled.

Key Concepts

A forward-looking financial plan that estimates expected costs across departments, cost centers, or initiatives. Budgets are typically stored in planning modules within ERP or financial systems (e.g., Oracle, SAP, Workday Adaptive). Budget entries may mirror the Chart of Accounts structure but often use simplified or custom categorizations. To enable Cost Pool mapping, budgets must include account identifiers (e.g., GL codes) or descriptive metadata that allows linkage to the TBM Taxonomy. Confirm with your Finance or FP&A team whether TBM fields can be added directly to budget records.

This is a structured list of all accounts used by an organization to classify financial transactions. Each account typically includes a unique identifier (account code), a name, and a description. The CoA categorizes expenses by type and is the primary reference point for identifying IT-relevant spend. For access and interpretation, contact your Corporate Finance or Accounting team or your ERP system administrator (e.g., Oracle, SAP).

Mapping is the process of aligning financial data (from GL and CoA) to the appropriate TBM Sub-Pools. This requires interpretation of account codes and descriptions, knowledge of how costs are used within the organization, and review of supporting documentation such as capitalization policies. Collaborate with IT Finance, Accounting, and your TBM Administrator for input.

Cost Pools are broad functional categories of IT spend (e.g., Staffing, Hardware, Software, Outside Services). Each Cost Pool contains multiple Sub-Pools that provide more granular classification. For example, the Staffing Cost Pool includes Sub-Pools such as Internal Labor, Internal Labor Capital, Staff Augmentation, Staff Augmentation Capital, and Other Operating. Mapping is done at the Sub-Pool level to ensure precision. Reference the Taxonomy definitions to understand the scope of each Sub-Pool.

The TBM Taxonomy standardizes the way technology costs are classified and reported. The taxonomy includes several layers, including Cost Pools, Towers, and Solutions. This page focuses specifically on the Cost Pool layer. To access the taxonomy, refer to the official TBM Taxonomy v5.0 documentation.

Who Should Be Involved in Mapping the Budget to Cost Pools

Mapping the budget to TBM Cost Pools should be led by your organization’s TBM team, which is responsible for maintaining model accuracy and ensuring alignment between budget planning and technology strategy. The TBM Administrator plays a key role in implementing mapping logic, while the TBM Manager ensures mappings support broader strategic goals. Refer to the Roles and Responsibilities page for additional guidance.

Other important contributors may include:

  • IT Finance Analysts – Offer insight into how budget categories align with IT initiatives, historical spending patterns, and allocation models.
  • Corporate Finance or FP&A Teams – Provide access to budgeting systems, clarify structure and categorization schemes, and explain how account-level budget items are planned and reported.
  • System Owners or BI Developers – Assist in extracting budget data and, where applicable, integrating TBM fields into the planning environment.

These roles may exist within or outside the TBM team depending on your organizational structure. Their input ensures mappings are grounded in both financial planning and operational feasibility.

Preparing for Budget Mapping

Before assigning Cost Pool values to budget records, gather the following inputs:

  • Access to your budget planning system or ERP module (e.g., Oracle, SAP, Workday Adaptive)
  • An extract of budget line items, including:
    • GL account numbers or budgeting codes
    • Cost center or department references
    • Planned spend amounts by time period
    • Any internal categories or descriptive fields
  • The latest TBM Taxonomy, including Cost Pool and Sub-Pool definitions
  • Any internal financial planning guidance or policy documents used during budgeting
  • A list of known IT cost centers or departments, especially if IT is decentralized

Review the TBM Sub-Pool definitions to understand how different types of spend are categorized. Then examine the structure and content of your budget records to determine how each item can be mapped based on account references, descriptions, or planning intent.

Step-by-Step Mapping Process

Step 1: Inventory and Prepare the Budget Data

Begin the mapping process by acquiring a comprehensive export of your organization’s budget dataset. This data will serve as the basis for assigning TBM Cost Pools to planned IT spending. Budgets often differ from actuals in structure and terminology, so careful preparation is critical. Unlike the General Ledger, budget records may not include account numbers—making mapping more dependent on descriptions, categories, and cost centers.

1.1 Extract the Budget Dataset (Preferred Source)

Desired Fields:

  • Unique identifier for each line item (e.g., Budget ID or Line ID)
  • Budgeted spend amounts by time period (monthly, quarterly, annual)
  • Internal budget categories or labels (e.g., software, contractors, hosting)
  • Cost center, department, or organizational ownership
  • Free-text descriptions or item titles (used for keyword inference)
  • GL Account number or code (if available)
  • Account name (if available)
  • Any existing TBM tagging fields (Cost Pool, Tower, Solution—if already supported)

Data Sources:
Request this dataset from your Corporate Finance, Budget Office, or FP&A team, or extract it directly from your budget or planning system (e.g., Oracle, SAP, Workday Adaptive, Anaplan).

Quick Tip: If your budget data includes account numbers or GL codes, you may be able to reuse the GL-to-Cost Pool mapping from your actuals data to assign TBM classifications more easily. However, this is uncommon—most budget systems omit these references.

1.2 Review Prior Mapping Artifacts (if available)

What to Look For:

  • Historical mappings from past TBM or IT budgeting exercises
  • Categorizations used in financial planning dashboards or allocation models
  • Reference logic from the actuals mapping process, especially where budget and GL data share structure

Note: Use prior mappings as references only. Validate them against the current TBM Taxonomy and actual budget data fields to ensure appropriateness.

1.3 Clean and Prepare the Dataset

Actions to Perform:

  • Remove unrelated entries, such as facilities or HR budgets not in scope for IT or technology
  • De-duplicate records if merged from different extracts or cycles
  • Standardize inconsistent categories (e.g., capitalization or naming conventions across business units)
  • Clarify vague or truncated descriptions to support keyword-based mapping
  • Ensure time-period granularity matches reporting needs (e.g., month or quarter level)

Goal:
Prepare a clean, structured dataset that includes rich descriptive information to support inference-based mapping, keyword classification, and stakeholder validation. This foundation will ensure consistent alignment with the TBM Taxonomy in future steps.

Step 2 (Optional): Enrich the Budget Dataset with Metadata

While optional, adding key metadata fields to your budget dataset at this stage improves mapping accuracy and enables more advanced modeling later. These fields mirror those used when mapping the General Ledger to TBM Cost Pools and should be reused for consistency.

2.1 Add Enrichment Fields

If not already present in the dataset, add the following optional columns to your budget extract:

Review your organization’s capitalization policies, typically maintained by the Accounting or Corporate Finance team. Some GL systems include a CapEx/OpEx flag at the transaction level, allowing you to determine how each individual cost entry is treated. However, this flag is not always consistently available or populated. If such a flag is missing, you will need to assess how the account is generally used—many accounts consistently carry capital or operating expenses based on their purpose. Use account descriptions, past financial reporting, and consultation with your finance team to determine the dominant classification for each account.

Cross-reference the GL account or cost center with your organization’s cost center hierarchy or budget reports. The Finance team or your financial planning system (e.g., Oracle, Workday, SAP) can usually provide this mapping. This information helps distinguish centrally managed IT costs from those incurred by business units or Shadow IT.

Tag whether the spending is owned by IT or a non-IT department. This helps identify potential Shadow IT and clarify which costs are in scope for TBM. You can infer this using cost center mappings, budget ownership, or conversations with finance leads. For example, cloud subscriptions appearing under Marketing or HR may indicate Shadow IT.

Work with your Finance team or service costing lead to identify accounts linked to cross-charging, shared services, or internal billing. These are often associated with intercompany transfers, re-billable services, or cost centers flagged for internal recovery. Check for internal billing journals or reimbursement mechanisms within your ERP or billing platform.

Flag accounts that represent depreciation or amortization expenses. These are typically mapped to the Depreciation Sub-Pool and may follow consistent naming patterns (e.g., “depr,” “amort”). Consult accounting policies or your Finance team to confirm account treatment.

Classify cost behavior based on whether expenses remain stable over time (fixed) or fluctuate with usage or volume (variable). This distinction can support forecasting, planning, and unit cost analysis. Use historical spend trends, contractual terms, or cost driver analysis to inform classification.

Identify accounts related to AI tools, services, or infrastructure. This metadata tag can help surface AI-specific investments for cost analysis, especially as AI initiatives expand. Cross-reference account descriptions, vendor names, or project tags for identification.

2.2 Configure Fields in the Planning System (If Possible)

If your financial planning tool allows custom fields, configure it to store these metadata values directly within the system. Doing so:

  • Reduces external dependencies
  • Supports downstream integrations
  • Enables budget owners to input TBM-related metadata directly

Tip: Work with your platform administrator to determine if metadata fields can be added for planning use. Oracle, SAP, and Workday Adaptive often support this feature through dimension extensions or custom fields.

Step 3: Generate Initial Mapping Suggestions Using Keywords

When budget records lack account codes or standardized financial structures, keyword logic becomes the primary mechanism for generating mapping suggestions. This step leverages recognizable terms in budget descriptions or internal categories to propose initial TBM Cost Pool and Sub-Pool assignments.

3.1 Build a Keyword-to-Sub-Pool Lookup Table

Create a reference table that maps frequently occurring keywords or phrases in your budget data to specific TBM Sub-Pools.

  • Sources for keyword discovery:
    • Budget descriptions (e.g., “cloud services,” “contractor,” “SaaS”)
    • Internal budget categories (e.g., “software licenses,” “maintenance”)
    • Vendor references (e.g., “Microsoft,” “AWS”)
  • Reference materials:
    • TBM Taxonomy v5.0 definitions
    • Past mappings from the CoA process
    • Internal planning frameworks or cost allocation models
Downloadable Resource: The TBM Council provides a keyword lookup starter file. This can be adapted for budget mapping. 

3.2 Scan Budget Descriptions for Keyword Matches

Apply your lookup logic to the budget dataset using one or more of the following tools:

  • Excel – Use SEARCH(), IF(), or XLOOKUP() to detect keywords.
  • SQL – Use LIKE statements or full-text search across budget description fields.
  • ETL/BI tools – Tools like Alteryx, Tableau Prep, or Power BI’s Power Query allow conditional tagging based on string patterns.
  • TBM Platforms – If your organization uses a TBM tool (Apptio, Nicus, EZTBM), explore built-in keyword-based classification features. These platforms often allow rules-based mapping within their modeling engines.
Quick Tip: Scan both descriptions and internal category fields, as both may contain mappable terms.

3.3 Generate and Store Suggested Mappings

For each matched budget line, generate two new columns:

  • Suggested Cost Pool
  • Suggested Sub-Pool

Also consider adding:

  • Matched Keyword – To trace which term triggered the match
  • Mapping Source – Tag all keyword-derived entries for review (e.g., “Keyword Match”)

Leave entries without keyword matches blank. These will be addressed during manual review.

3.4 Review and Refine Keyword Rules

Manually inspect samples of your keyword matches to ensure quality:

  • Eliminate false positives (e.g., “consult” might match “teleconsulting,” which could be misleading)
  • Add exclusion terms if needed (e.g., “license” but not “vehicle license”)
  • Adjust keyword granularity to improve match precision (e.g., “cloud hosting” vs. “cloud”)
Quick Tip: Avoid overreliance on keyword logic. Use it to accelerate mapping—not to replace thoughtful review. This approach works best when supported by structured metadata and stakeholder context.

Step 4: Review Suggested Mappings and Finalize Assignments

Once keyword-based suggestions are generated, each budget line must be reviewed and finalized. This ensures accurate classification, builds trust in reporting outputs, and prepares the mapping for future maintenance and versioning.

4.1 Prioritize Suggested Entries

Begin with budget lines that received Suggested Sub-Pool values from Step 3.
Use filters to focus review efforts on:

  • High-dollar budget items
  • High-frequency categories
  • Low-confidence matches
  • Critical categories (e.g., staffing, external services)

4.2 Validate Against Sub-Pool Definitions

Review the Suggested Sub-Pool assignment by referencing the TBM Taxonomy v5.0:

  • Confirm whether the assigned Sub-Pool matches the budget item’s purpose, description, and planned use.
  • Review internal financial policies and planning documentation to support accurate categorization.

4.3 Confirm or Revise Assignments

Decide whether to accept the suggestion or assign a more appropriate Cost Pool and Sub-Pool:

  • Retain mapping if clearly correct.
  • Reassign if a better classification is supported by evidence or subject matter knowledge.

4.4 Document Mapping Metadata

For every confirmed or revised budget line item, populate the following fields:

  • Final Cost Pool and Sub-Pool
  • Mapping Method – e.g., keyword match, manual review, SME input
  • Confidence Level – High / Medium / Low
  • Mapping Notes – rationale, assumptions, unresolved issues
  • Optional Tags – Include fields from Step 2, such as CapEx/OpEx, department, or fixed/variable classification

Note: This documentation will support versioning, stakeholder validation, and future mapping refresh cycles.

Step 5: Assign Cost Pools and Sub-Pools to Remaining Budget Items

After completing keyword-based mapping and stakeholder validation, some budget records will likely remain unclassified—typically due to vague descriptions, new line items, or planning categories that don’t cleanly map to the TBM Taxonomy. This step ensures comprehensive coverage by manually reviewing and assigning values to these remaining entries.

5.1 Filter for Unassigned Budget Items

Use your mapping file to identify any rows where the Cost Pool or Sub-Pool fields are blank or flagged as unresolved. These entries require a more detailed examination and likely won’t benefit from automated or keyword-based logic.

5.2 Group Similar Budget Lines

To improve efficiency, group unmapped entries by shared attributes such as:

  • Budget category or internal classification
  • Cost center or department ownership
  • Similar language or patterns in item descriptions

This allows you to batch-assign mappings where appropriate and apply consistent logic across similar records.

5.3 Reference Supporting Documentation

For each group or individual item, consult:

  • TBM Taxonomy v5.0 definitions for Cost Pools and Sub-Pools
  • Prior mapping files from actuals, if available
  • Budget planning documents that clarify intent or categorization logic
  • Internal financial policies that distinguish between spend types (e.g., staffing vs. services)
  • SME input from Finance, IT Planning, or the TBM Administrator

Look for indicators of function, ownership, and capitalization that help differentiate categories like Software vs. Outside Services or Internal Labor vs. Staff Augmentation.

5.4 Assign Mappings and Finalize Metadata

For each item:

  • Populate the Cost Pool and Sub-Pool fields
  • Specify the Mapping Method (e.g., SME review, logical inference, budget doc)
  • Set the Confidence Level (High, Medium, Low)
  • Add relevant Mapping Notes (e.g., “Mapped based on project charter and vendor usage”)
  • Complete any enrichment fields defined in Step 2 (e.g., CapEx/OpEx, Department Owner)
Quick Tip: If you encounter budget lines that appear to blend multiple spend categories (e.g., “cloud hosting and software services”), flag them for follow-up. These may require split allocation downstream, particularly when mapping to Towers or Services.

Step 6: Validate Mappings with Stakeholders

Validation ensures your assigned Cost Pools and Sub-Pools align with planning logic, budgeting intent, and strategic objectives. This step surfaces edge cases, ensures stakeholder buy-in, and increases model credibility before integrating the mapped budget into your TBM tools or reporting environments.

6.1 Schedule a Review Session with Key Stakeholders

Invite representatives from:

  • TBM Office / Administrator (mapping lead)
  • TBM Program Executive Sponsor
  • IT Planning or FP&A Teams
  • Corporate Finance or Budget Office
  • System Owners or Data Architects (if technical integration is planned)

Ensure all participants have access to:

  • The latest version of the budget mapping file
  • TBM Taxonomy v5.0 definitions
  • Any supporting documentation, mapping assumptions, or planning guidance

6.2 Present Mapping Logic and Edge Cases

Walk through:

  • The overall approach and mapping methodology used
  • Keyword matching and manual assignment examples
  • Any budget entries with mixed classifications (e.g., blended CapEx/OpEx or hybrid staffing categories)
  • Entries with low confidence scores or missing metadata

6.3 Incorporate Stakeholder Feedback

Based on expert input:

  • Adjust Cost Pool and Sub-Pool assignments as needed
  • Update rationale notes, ownership tags, or classification metadata
  • Resolve edge cases or flag entries for follow-up after implementation

6.4 Confirm Mapping Completeness

  • Ensure all IT-relevant budget records are assigned a Cost Pool and Sub-Pool
  • Identify any remaining gaps or items that need special treatment (e.g., strategic initiatives or Shadow IT)
  • Recheck alignment with actuals if a parallel mapping exists

6.5 Document Sign-Off or Approvals

  • Log review decisions and record consensus or remaining issues
  • Capture stakeholder comments or changes made during the session
  • Store sign-off documentation if required by governance policies
Quick Tip: Share your mapping output with data governance or strategy teams. The structured lens of TBM often reveals discrepancies in planning categories, vendor tagging, or cost allocations—insights that can help improve your organization’s broader financial data quality and planning discipline.

Step 7: Implement Mapped Budget in TBM Tool or Reporting Environment

Once mapping is finalized and validated, the next step is to load the data into your TBM model or reporting environment. This ensures that mapped budget values inform planning, forecasting, and variance reporting alongside actuals.

7.1 Choose Your Implementation Approach

Select the method based on your organization’s tools and technical maturity:

  • Excel – For prototypes; use VLOOKUP/XLOOKUP or INDEX-MATCH formulas.
  • SQL – Use JOIN logic to connect budget lines with the mapping table.
  • ETL/BI Tools – Leverage Alteryx, Tableau Prep, or Power BI for transformation pipelines.
  • TBM Platform Tools – Configure native mapping tables or logic in platforms like Apptio, EZTBM, and Nicus.
  • Python – Script data merges and logic tests with pandas or similar libraries.

7.2 Load the Enriched Budget Data

Import the budget file with all assigned fields:

  • Base fields: department, time period, amount
  • Assigned TBM Cost Pool and Sub-Pool
  • Metadata from Step 2 (CapEx/OpEx, ownership, fixed/variable, etc.)

7.3 Align with Actuals

If actuals are already mapped:

  • Join actuals and budget datasets by shared dimensions (e.g., department, project, time).
  • Ensure definitions are consistent (e.g., both datasets use the same Cost Pool names).
  • Enable side-by-side reporting of planned vs. actuals at the Cost Pool and Sub-Pool levels.

7.4 Conduct Initial Reporting Tests

Before rollout:

  • Run test reports or dashboards to verify:

    • Cost Pool and Sub-Pool fields are rendering correctly
    • Roll-ups match expectations
    • Filters (e.g., time, department) return complete and logical results
    • Variance calculations function across time periods or organizational units
Quick Tip: Visit our Reporting page for more guidance on building TBM Reports.

7.5 Test the Implementation Logic

  • Perform a test load or simulation
  • Identify any errors, unmapped values, or logical fallouts
  • Troubleshoot issues and return to Step 5 as needed

7.6 Automate Where Possible

  • Convert mapping logic to repeatable scripts or workflows
  • Use version control (e.g., Git, SharePoint) for mapping tables
  • Build in data quality checks (e.g., unassigned value flags)

7.7 Establish Repeatable Mapping for Monthly Loads

  • Configure joins or ETL logic to re-run with each monthly budget update
  • Detect and incorporate new or revised budget items
  • Generate consistent historical views using repeatable logic
  • Maintain a changelog to document adjustments for transparency
Quick Tip: Properly implemented, mapped budget data creates an integrated reporting layer across actuals, forecasts, and plans—unlocking a shared language for Finance, IT, and Business teams.

Step 8: Document, Version, and Maintain the Mapping Logic

Accurate, well-documented mapping logic is essential for transparency, governance, and long-term sustainability of your TBM reporting model. Budget structures evolve over time, and without traceable logic, it becomes difficult to explain or defend changes to stakeholders or auditors.

8.1 Save the Mapping File as a Managed Asset

Store your finalized mapping table in a version-controlled repository such as SharePoint, Git, or a centralized document management system.

Ensure the file includes:

  • Budget line identifiers (e.g., Budget ID or planning code)
  • Assigned TBM Cost Pool and Sub-Pool
  • Metadata fields from Step 2 (e.g., CapEx/OpEx, cost behavior)
  • Mapping notes and rationale for decisions
  • Mapping method (manual, keyword, SME input)
  • Confidence level ratings
  • Last updated date and mapping owner

Tip: Use structured templates or schemas to standardize metadata fields across fiscal cycles and teams.

8.2 Version the Logic

Assign a version number and effective date to each iteration of the mapping file. Create a changelog documenting:

  • What changed (e.g., reclassification, added items)
  • Why it changed (e.g., updated planning categories, taxonomy migration)
  • Who approved the change
  • When it takes effect

This allows teams to trace when and why budget values changed and to replicate past reports with historical mappings.

8.3 Monitor for Breakage or Anomalies

Leverage your TBM platform’s QA views or custom-built exception reports to proactively detect:

  • Unmapped or partially mapped budget entries
  • Duplicate or overlapping mappings
  • Unusual shifts in planned spend across Cost Pools

Investigate anomalies promptly, assess the root cause, and update your mapping logic to preserve model accuracy and stakeholder trust.

8.4 Establish a Refresh Cadence

Maintain and revise your mapping logic in alignment with:

  • Fiscal year planning cycles or major budgeting milestones
  • Introduction of new GL accounts or changes to budget structure
  • Revisions to the TBM Taxonomy (e.g., migrating to v5.0 or later)
  • Updates to capitalization policies or internal financial standards

Treat this refresh process as an operational discipline. Building it into your financial calendar ensures that your TBM model remains relevant and aligned with business priorities.

8.5 Align with Governance and Data Stewardship

If your organization has a data governance framework:

  • Register the mapping table as a data asset
  • Define ownership roles for ongoing maintenance
  • Link mapping logic to enterprise documentation systems (e.g., data catalogs)

This increases trust in TBM outputs and integrates your model into broader financial and strategic workflows.

8.6 Retain Mapping History for Audit and Reference

Keep archived versions of prior mappings and changelogs. This supports:

  • Internal audits
  • External financial reviews
  • Historical trending across fiscal periods
Quick Tip: Don’t wait until taxonomies change—maintain your documentation continuously so it’s always ready for reporting, training, and enhancement.

Conclusion: What You’ve Enabled and Where to Go Next

By completing the process of mapping your organization’s budget to TBM Cost Pools and Sub-Pools, you’ve created a critical extension of your TBM model that supports forward-looking financial management. This enables core use cases like variance analysis, scenario planning, and strategic forecasting—all aligned to the standardized TBM Taxonomy.

With budget data now categorized into Cost Pools:

  • You can track planned vs. actual spend in consistent TBM categories.
  • Variance analysis becomes easier, clearer, and more actionable.
  • Forecasts can be created by TBM category to inform staffing, sourcing, and investment decisions.
  • Your budgeting and planning processes are more transparent, traceable, and integrated with actuals.

Next Steps:

If you haven’t yet mapped your actuals (General Ledger or CoA) to Cost Pools, we recommend starting there to complete the bidirectional reporting loop. If your budget and actuals are both mapped, visit our Reporting and KPIs pages to begin designing dashboards and financial views that highlight performance, trends, and accountability. Or explore the Use Cases page to discover how others are using budget-aligned TBM data to drive strategic technology decisions across infrastructure, applications, and services.

Join the TBM community: where innovators and leaders converge

The TBM Council is your gateway to a treasure trove of knowledge: think cutting-edge research papers, insightful case studies, and vibrant community forums where you can exchange ideas, tackle challenges, and celebrate successes with fellow practitioners.

We’re calling on organizations and forward-thinking individuals to dive into the TBM community. Participate in our events, engage in our discussions, and tap into a vast reservoir of knowledge. This isn’t just about networking; it’s about contributing to and benefiting from the collective wisdom in navigating the dynamic world of cloud computing.

Red Hat built the world’s largest enterprise open-source software company, growing into a multi-billion-dollar firm before being acquired by IBM Corp. This open-source heritage often placed the value of technology in the product and engineering realm rather than with IT. Thus, not surprisingly, Red Hat’s TBM journey started with a new CFO wanting to know why IT costs were so high. Through the TBM framework and discipline, Red Hat IT successfully delivered cost transparency of all IT spend and then became a model for technology spend planning and forecasting. The IT team added the FinOps discipline to its capabilities and is now managing a broad hybrid cloud portfolio. However, TBM and FinOps have remained in the realm of IT only, until now. Red Hat’s current CIO, Jim Palermo, is driving TBM, FinOps, and Enterprise Agile Management across the company based on IT’s success and through the lens of value stream management. in this session, Jim will walk through Red Hat’s TBM journey and its current transformation to an operational business architecture framework built on value streams aligned to business outcomes.


Speaker:

  • Jim Palermo, VP, CIO, Red Hat

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Speaker:

  • Paola Arbour, EVP & CIO, Tenet Healthcare

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  • Ashley Pettit, SVP & CIO, State Farm Insurance
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  • Randy McBeath, Enterprise Technology Executive, State Farm Insurance

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Speaker:

  • Sunny Gupta, Co-Founder & CEO, Apptio

In today’s challenging economic times it is critical that CFOs, CIOs, and CTOs speak the same language when it comes to the value of technology spend. Having a single source of truth that everyone can feel confident in, track progress continuously throughout the year with shared insights, and analyzing options for resourcing and funding in order to reduce waste is where TBM deepens their partnership. In this discussion, join members of the TBM Council Board of Directors as they discuss the pivotal conversations and steps taken to collectively adopt TBM practices across the organization, including responding to naysayers and gaining allies.


Panelists:

  • George Maddaloni, EVP, CTO, Operations, Mastercard
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Speakers:

  • Fumbi Chima, Chief Technology & Transformation Officer, BECU
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Speakers:

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Speakers:

  • Yuliya Oberman, Finance Director, McGraw Hill Education
  • Eileen Wade, General Manager, TBM Council

In this fireside chat, Matt Yanchyshyn, GM, AWS Marketplace & Partner Engineer at AWS will join incoming General Manager of the TBM Council, Jack Bischof, for a discussion on best practices for building successful TBM practices focused on cloud financial management. Including a deep dive into the nuances, learnings, and milestones that the world’s 9th largest insurance company is achieving on their Cloud FinOps journey.


Speakers:

  • Matt Yanchyshyn, GM, AWS Marketplace & Partner Engineering, AWS
  • Jack Bischof, Incoming General Manager, TBM Council

Hear from Ajay Patel, COO at Apptio and Zubin Irani, CEO at Cprime as they discuss how the intersection of TBM and enterprise agile planning is a critical strategy for organizations to adopt if they want to drive business growth more efficiently, in real-time, and keep up with the speed of change that today’s organizations face.


Speakers:

  • Ajay Patel, COO, Apptio
  • Zubin Irani, CEO, Cprime

Join Origin Energy’s Adrian Thivy, GM, Enterprise Technology Services, as he shares how TBM is creating complete confidence in their spend-to-value ratios across IT and the broader company, allowing a rapid response to the market forces driving significant pressure on the “cost to serve” customers. A finalist for the 2022 TBM Council Award for TBM Pacesetter, hear how their TBM practice was built in record time, including lessons learned as they developed business capabilities and managed a significant cloud migration and transformation.  

Session topics will include:  

  • Establishing a clear purpose and common goals that drive cross-functional understanding
  • Utilizing an adaptative governance framework to ensure accountability across all stakeholders 
  • Leveraging TBM and ServiceNow CSDM to deliver a transparent, flexible, and sustainable model in a shorter time frame
  • How bespoke logic has dramatically improved transparency of cost more than 90%


Presented by:

  • Adrian Thivy, GM, Enterprise Technology Services, Origin Energy 

Many organizations aspire for a cloud-native posture, however few have the time, resources and budget to transform into 100% public cloud operations. Equifax has broken through those barriers to modernize its infrastructure globally — driving faster innovation for customers, more business agility, and stronger cybersecurity. Hear from Manav Doshi, GM, Technology Solutions on how the Equifax team is rebuilding a century-old company, with a real-time approach to optimizing cost and revenue growth in the cloud.

 

Presented by:

  • Manav Doshi, GM, Technology Solutions, Equifax 

Transport for NSW is the winner of the 2022 TBM Council Award for TBM Pacesetter, which recognizes significant progress and value with TBM in a relatively short period of time. In this session, hear how the merger of Roads and Maritime Services (RMS) and Transport for New South Wales resulted in the fastest consolidation of TBM data, models, and reports into a single TBM practice. Hear from Poonam Kataria, Sr. Manager of TBM, as she shares how TBM is driving Transport’s three key strategic outcomes: connecting a customer’s whole life; successful places for communities; and enabling economic activity.

Session topics will include: 

  • Utilizing the TBM Taxonomy to align M&A practices and drive behavioural change 
  • How the right level of support sets the right culture and TBM processes
  • Driving change in the organization based on data-driven facts

Presented by: 

  • Poonam Kataria, Sr. Manager, TBM, Transport for NSW 

Discuss how TBM supports visibility of investments across the enterprise to support setting best practices and standards for managing the impact of environmental, societal, and governance strategies by IT departments and organizations.

The TBM Council Standards Committee has built out TBM integration models with other IT disciplines, including Enterprise Agile and Product Thinking, as well as ServiceNow CSDM. Current findings will be shared to drive group discussion, experience, and feedback. 

Public cloud strategies are often embraced for the promise of rapid scalability, on-demand agility, and best-in-class security, resiliency, and features. However, public cloud adoption presents significant financial challenges that, when not addressed, inhibit any firm’s ability to exploit the promises of public cloud.  

To address these challenges, customers need to simultaneously resolve current inefficiencies and build capability to ensure avoidance of waste in the long term.  

In this session we discuss a detailed framework combining TBM-Cloud with FinOps, allowing customers to understand how to implement a program to overcome these challenges and financially succeed in the cloud. 

Session discussion topics include: 

  • A detailed view of the activities required to implement a TBM-Cloud with FinOps Journey 
  • Detail the flow of information required for each task 
  • Provide guidance on which activities should be performed when

 

Presented by:

  • Nathan Besh, TBM-Cloud Evangelist, TBM Council 

Project to Product Transition

Outcome-focused development via agile transformation

For organizations looking to transition from projects to products, TBM can help organize resources and outcomes into value streams – the specific sets of activities that align to business outcomes.

Accelerating Cloud Adoption

Drive measurable outcomes with your cloud strategy

For organizations trying to accelerate their cloud journey, TBM provides a way to map a plan and measure the outcomes from cloud migration to cloud cost management to cloud optimization.

Morning Sessions

A look back at 10 years of TBM leadership and community building.


Speaker:

  • Ashley Pettit, SVP & CIO, State Farm Insurance

Introduced more than 10 years ago, Technology Business Management (TBM) was born out of the need for CIOs to have a management system to drive their technology operating strategy. At its core, the TBM discipline gives visibility into technology spend to provide common ground and enable a collaborative partnership across teams for prioritizing resources and achieving business outcomes. In this session, the TBM Council Standards Committee Chair, Atticus Tyson will share how over the past few years TBM has evolved to ensure leaders are able to accelerate digital initiatives, embrace the cloud, and communicate today’s complex technology landscape. TBM enables organizations to frequently and quickly evaluate projects, platforms, and investments to address the needs of the modern enterprise.


Speaker:

  • Atticus Tysen, SVP Product Development, Chief Information Security & Fraud Prevention Officer, Intuit

Atticus Tyson and Phil Alfano will guide the group through an executive discussion to capture “What is digital success to you?”. Is it how your organization creates new business capabilities? The elimination of legacy processes and systems? Funding innovation? Or all of the above as long as it drives an improved customer experience? Discuss with your table mates, as an overall group, and capture learnings and takeaways to bring back to your own team.


Speakers:

  • Atticus Tyson, SVP Product Development, Chief Information Security & Fraud Prevention Officer, Intuit
  • Phil Alfano, Field CTO, Apptio

How does a 170-year-old financial institution deliver a new, fully modernized technology strategy while supporting 24×7 service to their customers across a multitude of platforms, including point-of-sale, mobile, and web services? Mike Brady, Nicole Holmes, and Chad Schmidt will share how at Wells Fargo, they are creating a Technology Infrastructure team founded in the TBM discipline and responsible for aligning with internal partners to adopt an automation first approach for accelerating the delivery of services and deploying enhancements at speed. All while remaining compliant, secure, and agile.


Speakers:

  • Mike Brady, EVP, Technology Infrastructure, Wells Fargo
  • Nicole Holmes, EVP, CFO for Technology, Wells Fargo
  • Chad Schmidt, SVP, Technology Finance Modernization, Wells Fargo

It’s been two years since the World Health Organization declared Covid-19 a global pandemic. To re-imagine employee and customer experiences, every company was forced to speed up their shift to digital from multi-year project plans to instead creating, executing, and delivering new business models in a matter of weeks. As we emerge from this crisis, we recognize this shift is not slowing down but exponentially increasing as businesses continue to respond to societal expectations of anytime, anywhere. In this session, Sunny Gupta will share how the companies best positioned to quickly respond to changing market conditions and hyper competition have a holistic view of their technology spend so they can be agile in their investment decisions, use the cloud as a competitive advantage, and align their resources to product delivery models and continuously measure value.


Speaker:

  • Sunny Gupta, Co-Founder & CEO, Apptio

Afternoon Sessions

Spinning up a cloud-native posture is a desired strategy for many organizations, however few have the time, resources, and budget to achieve 100% public cloud operations. In 2018, Equifax set a 5-year goal to achieve this, striving to provide their customers with faster innovation, more flexible business agility, and stronger cybersecurity. Hear from RJ Hazra, SVP & CFO, Technology on the lessons and successes the Equifax team has found along their journey, and what remains as they cross into their final year of their company-wide digital transformation.


Speaker:

  • RJ Hazra, SVP & CFO, Technology & Security, Equifax

The cloud is a significant shift in computing and companies need to get maximum value from it. FinOps is the evolving cloud financial management practice that empowers organizations to track and maximize cloud spend and enable tech, finance, and business teams to collaborate on data-driven spending decisions. In this talk, J.R. Storment, Executive Director of the FinOps Foundation will explore the intersection between TBM and the FinOps practice and the benefits achieved. Session discussion topics include: 

  • Creating a culture of ownership over cloud usage and spend
  • The most important challenges to tackle for delivering products faster while gaining financial control and predictability
  • FinOps organization structures in large and small organizations from the State of FinOps 2022 report

 


Speaker:

    • J.R. Storment, Executive Director, FinOps Foundation

In this engaging conversation, executive leaders will share both the challenges and best practices realized on their journey to embrace product-based innovation.

Session discussion topics include:

  • Achieving results as you shift from a projects-to-products innovation model
  • Maximizing CIO/CFO partnerships in this new paradigm
  • Building your innovation strategy around value streams, stable teams, and a high degree of customer centricity

Speakers:

  • John Wilson, VP, IT Costing & Performance Management, MetLife
  • Kaarina Bourquin, Director, Strategy & Portfolio Operations & Technology, The Standard
  • Moderated by Toyan Espeut, Chief Customer Officer, Apptio

Session abstract coming soon


Speakers:

    • Brendan Kinkade, VP, Build ISV, Technology & Hybrid Cloud, IBM
    • Moderated by Phil Alfano, Field CTO, Apptio Foundation

TBM empowers hundreds of decision makers with the facts they need to execute a digital strategy faster, without bias, and in alignment across business units. This includes technology consumers, service and application owners, LOB CIOs, enterprise PMOs, compliance leaders, budget coordinators, and many more. What are the fundamentals of developing and executing a successful TBM practice? In this session, experienced practitioners will share the lessons and foundations they’ve learned delivering business value for their organizations with TBM.

Session discussion topics include:

  • Fundamentals of proper support and sponsorship across key stakeholders
  • Demonstrating how and why TBM is core to strategy and a digital operating model
  • Developing, educating, and enabling your core team
  • Implementing or enhancing the necessary TBM processes

Speakers:

    • Jeri Koester, CIO, Marshfield Clinic Health System
    • Latrise Brissett, Managing Director, Global IT, Accenture
    • Leslie Scott, VP & CIO, IT Enterprise Services, Stanley Black & Decker
    • Moderated by Jason Byrd, Managing Director, Technology Strategy & Advisory, Accenture