Strategic Portfolio Management: Concepts, Lifecycle, and the Role of TBM

Introduction

Organizations continually face decisions about how to allocate limited resources among competing investment opportunities. Strategic Portfolio Management (SPM) provides a structured approach for evaluating, prioritizing, funding, governing, and reviewing investments as a portfolio rather than as a collection of independent initiatives. At the same time, technology investments represent an increasingly significant portion of organizational portfolios, creating a need for reliable information about technology costs, resources, services, and investments.

This guide introduces the fundamentals of Strategic Portfolio Management for the TBM community. It explains what SPM is, how the portfolio management lifecycle operates, how organizations commonly govern portfolio decisions, and where Technology Business Management (TBM) can support those activities. Rather than promoting a specific framework, methodology, or software platform, the guide presents a practical and framework-neutral view of SPM and its relationship to TBM.

Key Insights

  • Strategic Portfolio Management is a governance discipline focused on investment decisions.
  • Portfolio management is an ongoing cycle of evaluation, prioritization, funding, governance, and review.
  • Effective portfolio decisions depend on information regarding costs, resources, risks, performance, and outcomes.
  • Technology Business Management provides information that can support portfolio decision-making.
  • SPM and TBM are complementary disciplines: SPM governs investment decisions, while TBM informs them.

Understanding Strategic Portfolio Management

The Investment Decision Problem

Every organization makes investment decisions. Some investments seek to grow the organization, while others improve operations, reduce risk, maintain existing capabilities, satisfy regulatory requirements, or modernize technology. Regardless of their purpose, investments consume organizational resources, including funding, personnel, expertise, and leadership attention.

These resources are finite. As organizations grow, the number of potential investments often exceeds the resources available to pursue them. Business units propose initiatives. Product teams seek funding for new capabilities. Technology organizations identify modernization opportunities. Regulatory requirements introduce mandatory work. Strategic initiatives compete alongside operational demands.

As a result, organizations must continually answer a common set of questions:

  • Which investments should receive resources?
  • Which investments should be deferred?
  • How should competing opportunities be compared?
  • How should resources be allocated across competing priorities?
  • How should investment decisions be reviewed as circumstances change?

These questions become increasingly complex as organizations expand. Different parts of the organization may use different planning processes, governance structures, funding models, and decision-making approaches. Investment decisions may be distributed across multiple leadership teams, committees, and planning cycles.

The challenge is not simply evaluating individual investments. It is managing a collection of investments that compete for the same limited resources. Strategic Portfolio Management emerged as a discipline to address this challenge.

What Strategic Portfolio Management Is

Strategic Portfolio Management is the discipline responsible for governing and managing a portfolio of investments.

For the purposes of this guide, a portfolio is a collection of investments that compete for organizational resources and require ongoing management and governance. These investments may include initiatives, projects, products, programs, operational improvements, technology investments, regulatory efforts, or other forms of organizational work.

SPM focuses on the portfolio as the unit of management. Rather than evaluating investments solely on an individual basis, SPM provides the structures and processes used to evaluate, compare, prioritize, fund, govern, and review investments within the broader context of the portfolio.

At a high level, SPM is concerned with four responsibilities:

  • Evaluating investment opportunities
  • Prioritizing investments
  • Allocating resources
  • Governing investment decisions over time

While organizations implement SPM differently, these responsibilities are common across most portfolio management approaches.

What SPM Is Not

Understanding SPM requires understanding its boundaries.

SPM is not strategy development. Strategy establishes organizational direction and priorities. Portfolio management operates within that strategic context.

SPM is not budgeting. Budgeting establishes financial plans and spending authority. Portfolio management governs investments that compete for those resources.

SPM is not project management. Project management focuses on delivering individual projects. Portfolio management focuses on governing collections of investments.

SPM is not product management. Product management governs the lifecycle and direction of products. Portfolio management governs portfolios that may contain product investments alongside many other forms of organizational work.

SPM is also not a delivery methodology. It does not prescribe Agile, Waterfall, Product Operating Models, Lean practices, or any other specific execution approach. Portfolio management can operate alongside a variety of delivery methods.

Common Objectives of Strategic Portfolio Management

Organizations implement Strategic Portfolio Management for different reasons. Some seek greater visibility into investment decisions. Others seek more consistent governance processes, improved resource planning, or stronger connections between investments and organizational priorities.

As a result, organizations often pursue outcomes such as:

  • Strategic alignment
  • Transparency into investments and resource commitments
  • Consistent governance processes
  • Portfolio-level decision-making
  • Visibility into resource allocation
  • Ongoing portfolio review and adjustment

These outcomes should not be viewed as automatic results of implementing SPM. Rather, they represent common objectives organizations seek through portfolio management practices.

The extent to which these objectives are achieved depends on how portfolio management is implemented, governed, and integrated within the broader organization.

Information Requirements for Portfolio Decisions

Strategic Portfolio Management is fundamentally a decision-making discipline. The quality of portfolio decisions depends on the quality of information available to decision-makers. Throughout the portfolio management lifecycle, organizations require information regarding:

  • Investments under consideration
  • Resource requirements
  • Funding needs
  • Capacity constraints
  • Risks and dependencies
  • Portfolio performance
  • Investment outcomes

This information may originate from many sources, including financial systems, project management systems, product management processes, governance activities, and operational reporting. Technology Business Management can serve as one of these information sources.

TBM is a discipline focused on providing transparency into technology costs, resources, services, and investments. Through standardized models, financial transparency, and technology-focused reporting, TBM can provide information that supports portfolio management activities.

Importantly, TBM and SPM serve different purposes:

SPM is responsible for governing investment decisions.

TBM provides information that may support those decisions.

The relationship between the two disciplines becomes clearer when examining how portfolio decisions are made throughout the Strategic Portfolio Management lifecycle. The next section introduces that lifecycle and examines the activities organizations commonly perform when evaluating, prioritizing, funding, governing, and reviewing investments.

The Strategic Portfolio Management Lifecycle

Organizations implement Strategic Portfolio Management using a variety of methodologies, governance models, and software platforms. While terminology differs, most portfolio management approaches include a common set of activities used to identify, evaluate, prioritize, fund, govern, and review investments.

For the purposes of this guide, these activities are presented as a simplified Strategic Portfolio Management lifecycle.

  1. Define Priorities
  2. Capture Demand
  3. Evaluate Investments
  4. Prioritize Investments
  5. Allocate Resources
  6. Govern Delivery
  7. Measure Outcomes
  8. Rebalance the Portfolio

The lifecycle should not be viewed as a strictly linear process. Organizations frequently revisit earlier decisions as priorities change, new opportunities emerge, resources shift, and investments produce new information. As a result, portfolio management is best understood as a continuous cycle rather than a one-time planning exercise.

Step 1: Define Priorities

Portfolio management begins with an understanding of organizational priorities. These priorities establish the context within which portfolio decisions will be made. They may originate from corporate strategies, business objectives, product strategies, technology strategies, regulatory obligations, financial targets, or executive directives.

The objective of this step is to establish a common understanding of the priorities, constraints, and decision criteria that will influence future portfolio decisions.

Typical Outputs

  • Strategic priorities
  • Investment themes
  • Portfolio constraints
  • Decision criteria
TBM Perspective

TBM can support this step by providing visibility into current technology spending, investment patterns, and resource commitments. This information may help decision-makers understand existing allocations before establishing future investment priorities.

Step 2: Capture Demand

Once priorities have been established, organizations identify and document potential investments. Demand may originate from business units, product teams, technology organizations, operational requirements, customer needs, regulatory obligations, or executive leadership. The objective of this step is to establish visibility into the opportunities competing for organizational resources.

Typical Outputs

  • Investment proposals
  • Business cases
  • Demand inventories
  • Investment classifications
TBM Perspective

TBM may provide standardized cost structures, investment classifications, and technology context that help organizations document proposed investments consistently.

Step 3: Evaluate Investments

Evaluation develops the information needed to understand proposed investments before portfolio decisions are made. Organizations may assess factors such as resource requirements, costs, timing, risks, dependencies, and implementation considerations. The specific evaluation approach varies considerably across organizations. The objective is not to approve or reject investments, but to develop information that supports future portfolio decisions.

Typical Outputs

  • Resource estimates
  • Cost estimates
  • Risk assessments
  • Dependency analyses
  • Evaluation summaries
TBM Perspective

TBM can contribute information relating to technology costs, application costs, infrastructure costs, service costs, labor allocations, and total cost of ownership. This information may support investment evaluations involving technology resources.

Step 4: Prioritize Investments

Organizations typically identify more opportunities than they can pursue. Prioritization provides a structured approach for comparing evaluated investments and determining their relative importance within the portfolio. Different organizations use different methods, including ranking models, scoring approaches, governance reviews, and executive decision-making processes. The objective is to establish a basis for comparing competing opportunities.

Typical Outputs

  • Ranked investment lists
  • Priority tiers
  • Portfolio recommendations
  • Funding recommendations
TBM Perspective

TBM may provide comparative cost information, investment transparency, and spending visibility that support prioritization discussions involving technology investments.

Step 5: Allocate Resources

Prioritized investments must be matched with available resources. Organizations allocate funding, personnel, organizational capacity, technology resources, and specialized expertise across competing investments. Resource allocation determines what can realistically be pursued within existing constraints.

Typical Outputs

  • Funding allocations
  • Capacity assignments
  • Resource commitments
  • Approved portfolio plans
TBM Perspective

TBM may provide visibility into existing spending commitments, resource consumption, labor allocations, and technology costs that support resource allocation discussions.

Step 6: Govern Delivery

Portfolio management does not end when resources are assigned. Organizations typically establish governance processes that provide visibility into active investments and support ongoing portfolio oversight. Governance activities help decision-makers understand the state of the portfolio and identify situations that may require intervention or adjustment.

Typical Outputs

  • Portfolio reviews
  • Governance decisions
  • Escalation decisions
  • Portfolio reporting
TBM Perspective

TBM may contribute financial reporting, technology spending information, cost transparency, and operational visibility that support portfolio governance activities.

Step 7: Measure Outcomes

Organizations often review the outcomes associated with completed or ongoing investments. Examples may include financial, operational, product, technology, risk, or compliance-related outcomes. The purpose is to develop information that can support future portfolio decisions and portfolio reviews.

Typical Outputs

  • Outcome assessments
  • Performance reports
  • Lessons learned
  • Portfolio review inputs
TBM Perspective

TBM may provide cost, consumption, and investment information that helps organizations assess the financial and operational conditions associated with technology investments.

Step 8: Rebalance the Portfolio

Portfolio decisions are not permanent. Organizations periodically reassess priorities, resource commitments, portfolio composition, and investment decisions as conditions change. Rebalancing provides a mechanism for adjusting the portfolio in response to new information, changing priorities, resource constraints, or evolving organizational needs.

Typical Outputs

  • Updated portfolio plans
  • Revised priorities
  • Resource adjustments
  • Portfolio decisions
TBM Perspective

TBM may help identify changing conditions through spending trends, consumption patterns, cost movements, resource utilization data, and other information that supports portfolio reassessment.

Bringing the Lifecycle Together

The Strategic Portfolio Management lifecycle provides a structured approach for managing investments from initial proposal through ongoing review and adjustment.

While organizations implement these activities differently, most portfolio management approaches include mechanisms for defining priorities, evaluating opportunities, allocating resources, governing active investments, reviewing outcomes, and reassessing decisions over time.

Throughout the lifecycle, portfolio decision-makers depend on information regarding investments, costs, resources, risks, performance, and outcomes. TBM can contribute technology-focused information that supports these activities, while SPM remains responsible for the governance and management of portfolio decisions.

Operating a Strategic Portfolio Management Capability

The Strategic Portfolio Management lifecycle describes the activities organizations perform when managing portfolios. To operate these activities consistently, organizations typically establish governance structures, define responsibilities, and implement recurring review processes.

The specific operating model varies considerably among organizations. Factors such as organizational size, portfolio complexity, industry requirements, governance maturity, and operating model all influence how Strategic Portfolio Management is implemented.

Despite these differences, most SPM capabilities share several common characteristics.

Governance

Strategic Portfolio Management is fundamentally a governance discipline. While project management, product management, and operational teams are generally responsible for executing work, portfolio management focuses on governing investment decisions. Governance structures provide mechanisms for:

  • Reviewing investments
  • Approving funding decisions
  • Establishing priorities
  • Resolving conflicts
  • Reviewing portfolio performance
  • Adjusting portfolio decisions over time

Organizations may use executive committees, investment boards, portfolio review committees, leadership teams, or other governance bodies to perform these activities. Regardless of structure, governance establishes how portfolio decisions are made and who has authority to make them.

TBM Perspective

Where a TBM practice exists, it may support governance activities by providing information relating to technology costs, spending trends, resource utilization, investment transparency, and financial performance. TBM typically serves as an information provider to governance bodies rather than a portfolio decision-making authority.

Roles and Responsibilities

Many organizational functions participate in portfolio management activities.

Examples may include:

  • Executive sponsors
  • Portfolio managers
  • Product leaders
  • Technology leaders
  • Finance organizations
  • Investment sponsors
  • Governance committees

The specific responsibilities assigned to each role vary among organizations. Regardless of structure, portfolio management generally requires collaboration among the groups responsible for proposing investments, evaluating opportunities, allocating resources, and governing portfolio decisions.

TBM Perspective

Organizations with an established TBM practice may include TBM practitioners in portfolio discussions involving technology investments. The TBM practice may contribute:

  • Cost analyses
  • Technology investment information
  • Resource allocation information
  • Financial reporting
  • Technology performance reporting

These contributions help support portfolio decision-making but do not replace the governance responsibilities of portfolio leadership.

Operating Cadence

Portfolio management is rarely performed as a one-time exercise. Most organizations establish recurring planning and review cycles that provide opportunities to evaluate investments, review portfolio performance, and reassess decisions.

Examples include:

  • Annual planning cycles
  • Quarterly portfolio reviews
  • Monthly governance meetings
  • Rolling planning processes
  • Continuous intake models

The cadence selected often reflects the pace of organizational change, the nature of investments being managed, and the governance requirements of the organization. Regardless of timing, recurring reviews help ensure that portfolio decisions remain aligned with current priorities and organizational conditions.

TBM Perspective

Recurring portfolio reviews often require updated information regarding technology spending, resource consumption, investment costs, and performance trends. TBM practices can help provide this information through regular reporting and analysis activities.

Portfolio Reviews

Portfolio reviews are the primary mechanism through which organizations revisit portfolio decisions.

During these reviews, decision-makers may examine:

  • Active investments
  • New investment proposals
  • Resource commitments
  • Portfolio composition
  • Investment outcomes
  • Emerging risks and constraints

Reviews may result in a variety of actions, including:

  • Approving investments
  • Deferring investments
  • Adjusting resource allocations
  • Revising priorities
  • Rebalancing the portfolio

Portfolio reviews help transform portfolio information into portfolio decisions.

TBM Perspective

TBM information may support portfolio reviews by providing visibility into technology investments, cost structures, spending patterns, service consumption, and financial trends.

This information can help decision-makers understand the technology and financial dimensions of the portfolio under review.

Organizational Considerations

There is no single organizational model for Strategic Portfolio Management. Some organizations operate a centralized portfolio function responsible for enterprise-wide investment governance. Others distribute portfolio responsibilities across business units, product organizations, or technology functions.

Similarly, portfolios may be organized around:

  • Business capabilities
  • Products
  • Programs
  • Technology domains
  • Strategic initiatives
  • Organizational functions

As a result, successful portfolio management practices are often adapted to the needs of the organization rather than implemented through a single prescribed structure. The lifecycle described in this guide should therefore be viewed as a common model that can be applied across a variety of organizational contexts.

Bringing the Operating Model Together

Effective Strategic Portfolio Management requires more than a lifecycle. It also requires governance structures, defined responsibilities, recurring reviews, and decision-making processes that enable the lifecycle to operate consistently over time.

Throughout these activities, portfolio decision-makers depend on information regarding investments, resources, costs, risks, and outcomes. Where a TBM practice exists, it can provide technology-focused information that supports these discussions and decisions.

Strategic Portfolio Management and Technology Business Management remain distinct disciplines. However, they become complementary when organizations seek to make informed decisions about technology investments within the broader context of portfolio governance.

Conclusion

Organizations continually face decisions regarding how limited resources should be allocated among competing investment opportunities. As the number of investments grows, these decisions become increasingly difficult to manage through informal processes or isolated decision-making.

Strategic Portfolio Management provides a structured approach for governing these decisions. Through activities such as defining priorities, capturing demand, evaluating opportunities, prioritizing investments, allocating resources, governing delivery, measuring outcomes, and rebalancing portfolios, organizations establish processes for managing investments as a portfolio rather than as a collection of independent initiatives.

While organizations implement Strategic Portfolio Management in different ways, the discipline remains focused on a common objective: providing governance for investment decisions.

Effective portfolio decisions depend on information.

Throughout the portfolio management lifecycle, decision-makers require information regarding investments, resources, costs, risks, performance, and outcomes. The quality of portfolio decisions is influenced by the quality of the information available to support them.

Technology Business Management contributes to this need by providing transparency into technology costs, resources, services, and investments. Through standardized models, financial transparency, and technology-focused reporting, TBM can provide information that supports portfolio activities across the lifecycle.

The two disciplines serve different purposes.

Strategic Portfolio Management governs investment decisions.

Technology Business Management provides information that can support those decisions.

Organizations can implement either discipline independently. However, when applied together, they create a complementary relationship in which portfolio governance is supported by greater visibility into the technology investments, resources, and costs that increasingly influence organizational priorities and outcomes.

As technology continues to represent a significant portion of organizational investment portfolios, the ability to combine effective portfolio governance with reliable technology information becomes increasingly important. Strategic Portfolio Management and Technology Business Management provide two distinct but complementary disciplines that can help organizations navigate that challenge.

 

Red Hat built the world’s largest enterprise open-source software company, growing into a multi-billion-dollar firm before being acquired by IBM Corp. This open-source heritage often placed the value of technology in the product and engineering realm rather than with IT. Thus, not surprisingly, Red Hat’s TBM journey started with a new CFO wanting to know why IT costs were so high. Through the TBM framework and discipline, Red Hat IT successfully delivered cost transparency of all IT spend and then became a model for technology spend planning and forecasting. The IT team added the FinOps discipline to its capabilities and is now managing a broad hybrid cloud portfolio. However, TBM and FinOps have remained in the realm of IT only, until now. Red Hat’s current CIO, Jim Palermo, is driving TBM, FinOps, and Enterprise Agile Management across the company based on IT’s success and through the lens of value stream management. in this session, Jim will walk through Red Hat’s TBM journey and its current transformation to an operational business architecture framework built on value streams aligned to business outcomes.


Speaker:

  • Jim Palermo, VP, CIO, Red Hat

When the team at Tenet Healthcare made the decision to move towards a model that provided more accurate financial transparency, they looked to TBM practices and solutions. Join Paola Arbour, EVP and CIO at Tenet healthcare as she answers the question “why TBM?”, including what Tenet was trying to solve with the TBM Taxonomy, the effectiveness of their KPIs, and how building support and momentum across the entire company was critical to their successful TBM adoption. In this session, Paola will also share how Tenet continues to evolve their use of TBM, including for mergers, acquisitions, and divestiture activity, as well as segmenting cost structures.


Speaker:

  • Paola Arbour, EVP & CIO, Tenet Healthcare

Data driven decision making has been a key to longevity and delivering best in class service to State Farm’s customers over the past 100 years. Recently, State Farm decided to use a managed services company for the day-to-day support of their Infrastructure Services. Today’s technology leaders need to be able to make real-time, informed decisions to help ensure technology investments are meeting their customer’s needs, while continuing to support company long-term goals. Ashley Pettit, SVP & CIO at State Farm, will be joined by Randy McBeath, Enterprise Technology Executive, and Andy Moore, Technology Director, and together they will share how TBM aided in State Farm’s analysis and decision to move to a managed service provider.


Speakers:

  • Ashley Pettit, SVP & CIO, State Farm Insurance
  • Andy Moore, Technology Director, State Farm Insurance
  • Randy McBeath, Enterprise Technology Executive, State Farm Insurance

There is fast evolution occurring in the overall technology spend and value management market, with the advancements of cloud, Kubernetes, AI/ML, and other innovations. At the same time, we are seeing vast changes in the roles of the CIO, CFO, and business/digital leadership. In addition, TBM is intersecting with other disciplines and frameworks, such as Cloud FinOps, Agile engineering, and portfolio resource management. How is this affecting the TBM discipline, the TBM Council, and Apptio? For one, TBM is moving down market, becoming more accessible to all sizes and maturity of organizations, with easier ways to get started and a faster time to value. Cloud FinOps, meanwhile, is advancing and adding capabilities previously in TBM to the cloud cost management space. Join Apptio CEO Sunny Gupta as he explores the evolving TBM landscape and how he believes it will bring even greater opportunity and value to organizations worldwide.


Speaker:

  • Sunny Gupta, Co-Founder & CEO, Apptio

In today’s challenging economic times it is critical that CFOs, CIOs, and CTOs speak the same language when it comes to the value of technology spend. Having a single source of truth that everyone can feel confident in, track progress continuously throughout the year with shared insights, and analyzing options for resourcing and funding in order to reduce waste is where TBM deepens their partnership. In this discussion, join members of the TBM Council Board of Directors as they discuss the pivotal conversations and steps taken to collectively adopt TBM practices across the organization, including responding to naysayers and gaining allies.


Panelists:

  • George Maddaloni, EVP, CTO, Operations, Mastercard
  • Laura Walsh, CIO, Smithfield Foods
  • RJ Hazra, SVP & CFO, Technology & Security, Equifax
  • Moderated by Chad Doiran, Managing Director, Tech. Strategy & Advisory, Accenture

Fumbi Chima has led technology teams across multiple organizations throughout her esteemed career, including retail, manufacturing, media, and financial services. As a turnaround and high growth leader, Fumbi has leveraged TBM as a foundational practice to bring repeatable processes, purchasing guidelines, and cost/resource savings. Now at Boeing Employe Credit Union (BECU) serving more than 1.2 million members, Fumbi is driving their digital transformation with a clear vision and strategy to optimize their public-cloud with TBM and Cloud-FinOps, adopt a product model, and set the groundwork for future innovation and growth. Join Fumbi and Larry Blasko, President, Field Operations at Apptio, as they discuss the lessons Fumbi has learned along her TBM journey, and where this transformation leader sees the evolution of TBM taking the Technology industry.


Speakers:

  • Fumbi Chima, Chief Technology & Transformation Officer, BECU
  • Larry Blasko, President, Field Operations, Apptio

Technology leaders have a unique opportunity to transform their organizations into environmental champions with sustainable business practices. In this session, Neal Ramasamy, CIO at Cognizant and Phil Alfano, Field CTO at Apptio will share how TBM can be leveraged to achieve comprehensive visibility into real-time data-driven tracking to ensure company goals and actions are being met to achieve a sustainable future.


Speakers:

  • Neal Ramasamy, CIO, Cognizant
  • Phil Alfano, Field CTO, Apptio

For McGraw Hill, having a transparent framework that drives smart investment strategies and a common language across this 135-year-old company is critical. Known as one of the “big three” education publishers, McGraw Hill must stay ahead of their competitors with innovation and value delivery. Join Yuliya Oberman, Finance Director for McGraw Hill Education and Eileen Wade, General Manager of the TBM Council as they discuss how TBM is essential to McGraw Hill’s enterprise resource strategies and digital transformation journey.


Speakers:

  • Yuliya Oberman, Finance Director, McGraw Hill Education
  • Eileen Wade, General Manager, TBM Council

In this fireside chat, Matt Yanchyshyn, GM, AWS Marketplace & Partner Engineer at AWS will join incoming General Manager of the TBM Council, Jack Bischof, for a discussion on best practices for building successful TBM practices focused on cloud financial management. Including a deep dive into the nuances, learnings, and milestones that the world’s 9th largest insurance company is achieving on their Cloud FinOps journey.


Speakers:

  • Matt Yanchyshyn, GM, AWS Marketplace & Partner Engineering, AWS
  • Jack Bischof, Incoming General Manager, TBM Council

Hear from Ajay Patel, COO at Apptio and Zubin Irani, CEO at Cprime as they discuss how the intersection of TBM and enterprise agile planning is a critical strategy for organizations to adopt if they want to drive business growth more efficiently, in real-time, and keep up with the speed of change that today’s organizations face.


Speakers:

  • Ajay Patel, COO, Apptio
  • Zubin Irani, CEO, Cprime

Join Origin Energy’s Adrian Thivy, GM, Enterprise Technology Services, as he shares how TBM is creating complete confidence in their spend-to-value ratios across IT and the broader company, allowing a rapid response to the market forces driving significant pressure on the “cost to serve” customers. A finalist for the 2022 TBM Council Award for TBM Pacesetter, hear how their TBM practice was built in record time, including lessons learned as they developed business capabilities and managed a significant cloud migration and transformation.  

Session topics will include:  

  • Establishing a clear purpose and common goals that drive cross-functional understanding
  • Utilizing an adaptative governance framework to ensure accountability across all stakeholders 
  • Leveraging TBM and ServiceNow CSDM to deliver a transparent, flexible, and sustainable model in a shorter time frame
  • How bespoke logic has dramatically improved transparency of cost more than 90%


Presented by:

  • Adrian Thivy, GM, Enterprise Technology Services, Origin Energy 

Many organizations aspire for a cloud-native posture, however few have the time, resources and budget to transform into 100% public cloud operations. Equifax has broken through those barriers to modernize its infrastructure globally — driving faster innovation for customers, more business agility, and stronger cybersecurity. Hear from Manav Doshi, GM, Technology Solutions on how the Equifax team is rebuilding a century-old company, with a real-time approach to optimizing cost and revenue growth in the cloud.

 

Presented by:

  • Manav Doshi, GM, Technology Solutions, Equifax 

Transport for NSW is the winner of the 2022 TBM Council Award for TBM Pacesetter, which recognizes significant progress and value with TBM in a relatively short period of time. In this session, hear how the merger of Roads and Maritime Services (RMS) and Transport for New South Wales resulted in the fastest consolidation of TBM data, models, and reports into a single TBM practice. Hear from Poonam Kataria, Sr. Manager of TBM, as she shares how TBM is driving Transport’s three key strategic outcomes: connecting a customer’s whole life; successful places for communities; and enabling economic activity.

Session topics will include: 

  • Utilizing the TBM Taxonomy to align M&A practices and drive behavioural change 
  • How the right level of support sets the right culture and TBM processes
  • Driving change in the organization based on data-driven facts

Presented by: 

  • Poonam Kataria, Sr. Manager, TBM, Transport for NSW 

Discuss how TBM supports visibility of investments across the enterprise to support setting best practices and standards for managing the impact of environmental, societal, and governance strategies by IT departments and organizations.

The TBM Council Standards Committee has built out TBM integration models with other IT disciplines, including Enterprise Agile and Product Thinking, as well as ServiceNow CSDM. Current findings will be shared to drive group discussion, experience, and feedback. 

Public cloud strategies are often embraced for the promise of rapid scalability, on-demand agility, and best-in-class security, resiliency, and features. However, public cloud adoption presents significant financial challenges that, when not addressed, inhibit any firm’s ability to exploit the promises of public cloud.  

To address these challenges, customers need to simultaneously resolve current inefficiencies and build capability to ensure avoidance of waste in the long term.  

In this session we discuss a detailed framework combining TBM-Cloud with FinOps, allowing customers to understand how to implement a program to overcome these challenges and financially succeed in the cloud. 

Session discussion topics include: 

  • A detailed view of the activities required to implement a TBM-Cloud with FinOps Journey 
  • Detail the flow of information required for each task 
  • Provide guidance on which activities should be performed when

 

Presented by:

  • Nathan Besh, TBM-Cloud Evangelist, TBM Council 

Project to Product Transition

Outcome-focused development via agile transformation

For organizations looking to transition from projects to products, TBM can help organize resources and outcomes into value streams – the specific sets of activities that align to business outcomes.

Accelerating Cloud Adoption

Drive measurable outcomes with your cloud strategy

For organizations trying to accelerate their cloud journey, TBM provides a way to map a plan and measure the outcomes from cloud migration to cloud cost management to cloud optimization.

Morning Sessions

A look back at 10 years of TBM leadership and community building.


Speaker:

  • Ashley Pettit, SVP & CIO, State Farm Insurance

Introduced more than 10 years ago, Technology Business Management (TBM) was born out of the need for CIOs to have a management system to drive their technology operating strategy. At its core, the TBM discipline gives visibility into technology spend to provide common ground and enable a collaborative partnership across teams for prioritizing resources and achieving business outcomes. In this session, the TBM Council Standards Committee Chair, Atticus Tyson will share how over the past few years TBM has evolved to ensure leaders are able to accelerate digital initiatives, embrace the cloud, and communicate today’s complex technology landscape. TBM enables organizations to frequently and quickly evaluate projects, platforms, and investments to address the needs of the modern enterprise.


Speaker:

  • Atticus Tysen, SVP Product Development, Chief Information Security & Fraud Prevention Officer, Intuit

Atticus Tyson and Phil Alfano will guide the group through an executive discussion to capture “What is digital success to you?”. Is it how your organization creates new business capabilities? The elimination of legacy processes and systems? Funding innovation? Or all of the above as long as it drives an improved customer experience? Discuss with your table mates, as an overall group, and capture learnings and takeaways to bring back to your own team.


Speakers:

  • Atticus Tyson, SVP Product Development, Chief Information Security & Fraud Prevention Officer, Intuit
  • Phil Alfano, Field CTO, Apptio

How does a 170-year-old financial institution deliver a new, fully modernized technology strategy while supporting 24×7 service to their customers across a multitude of platforms, including point-of-sale, mobile, and web services? Mike Brady, Nicole Holmes, and Chad Schmidt will share how at Wells Fargo, they are creating a Technology Infrastructure team founded in the TBM discipline and responsible for aligning with internal partners to adopt an automation first approach for accelerating the delivery of services and deploying enhancements at speed. All while remaining compliant, secure, and agile.


Speakers:

  • Mike Brady, EVP, Technology Infrastructure, Wells Fargo
  • Nicole Holmes, EVP, CFO for Technology, Wells Fargo
  • Chad Schmidt, SVP, Technology Finance Modernization, Wells Fargo

It’s been two years since the World Health Organization declared Covid-19 a global pandemic. To re-imagine employee and customer experiences, every company was forced to speed up their shift to digital from multi-year project plans to instead creating, executing, and delivering new business models in a matter of weeks. As we emerge from this crisis, we recognize this shift is not slowing down but exponentially increasing as businesses continue to respond to societal expectations of anytime, anywhere. In this session, Sunny Gupta will share how the companies best positioned to quickly respond to changing market conditions and hyper competition have a holistic view of their technology spend so they can be agile in their investment decisions, use the cloud as a competitive advantage, and align their resources to product delivery models and continuously measure value.


Speaker:

  • Sunny Gupta, Co-Founder & CEO, Apptio

Afternoon Sessions

Spinning up a cloud-native posture is a desired strategy for many organizations, however few have the time, resources, and budget to achieve 100% public cloud operations. In 2018, Equifax set a 5-year goal to achieve this, striving to provide their customers with faster innovation, more flexible business agility, and stronger cybersecurity. Hear from RJ Hazra, SVP & CFO, Technology on the lessons and successes the Equifax team has found along their journey, and what remains as they cross into their final year of their company-wide digital transformation.


Speaker:

  • RJ Hazra, SVP & CFO, Technology & Security, Equifax

The cloud is a significant shift in computing and companies need to get maximum value from it. FinOps is the evolving cloud financial management practice that empowers organizations to track and maximize cloud spend and enable tech, finance, and business teams to collaborate on data-driven spending decisions. In this talk, J.R. Storment, Executive Director of the FinOps Foundation will explore the intersection between TBM and the FinOps practice and the benefits achieved. Session discussion topics include: 

  • Creating a culture of ownership over cloud usage and spend
  • The most important challenges to tackle for delivering products faster while gaining financial control and predictability
  • FinOps organization structures in large and small organizations from the State of FinOps 2022 report

 


Speaker:

    • J.R. Storment, Executive Director, FinOps Foundation

In this engaging conversation, executive leaders will share both the challenges and best practices realized on their journey to embrace product-based innovation.

Session discussion topics include:

  • Achieving results as you shift from a projects-to-products innovation model
  • Maximizing CIO/CFO partnerships in this new paradigm
  • Building your innovation strategy around value streams, stable teams, and a high degree of customer centricity

Speakers:

  • John Wilson, VP, IT Costing & Performance Management, MetLife
  • Kaarina Bourquin, Director, Strategy & Portfolio Operations & Technology, The Standard
  • Moderated by Toyan Espeut, Chief Customer Officer, Apptio

Session abstract coming soon


Speakers:

    • Brendan Kinkade, VP, Build ISV, Technology & Hybrid Cloud, IBM
    • Moderated by Phil Alfano, Field CTO, Apptio Foundation

TBM empowers hundreds of decision makers with the facts they need to execute a digital strategy faster, without bias, and in alignment across business units. This includes technology consumers, service and application owners, LOB CIOs, enterprise PMOs, compliance leaders, budget coordinators, and many more. What are the fundamentals of developing and executing a successful TBM practice? In this session, experienced practitioners will share the lessons and foundations they’ve learned delivering business value for their organizations with TBM.

Session discussion topics include:

  • Fundamentals of proper support and sponsorship across key stakeholders
  • Demonstrating how and why TBM is core to strategy and a digital operating model
  • Developing, educating, and enabling your core team
  • Implementing or enhancing the necessary TBM processes

Speakers:

    • Jeri Koester, CIO, Marshfield Clinic Health System
    • Latrise Brissett, Managing Director, Global IT, Accenture
    • Leslie Scott, VP & CIO, IT Enterprise Services, Stanley Black & Decker
    • Moderated by Jason Byrd, Managing Director, Technology Strategy & Advisory, Accenture