Hybrid Cloud Operations

Best practices for flexibility without the complexity

The Repatriation Challenge and the Hybrid Opportunity

Hybrid cloud promises flexibility, resilience, and innovation—but it also brings complexity and risk. As organizations increasingly repatriate workloads due to rising cloud bills or performance issues, the true costs of moving between environments are coming into focus. Cloud migration is not one-directional. Today, many technology leaders are asking: What stays in the public cloud? What moves to private? What should we rebuild altogether?

These are not just technical decisions. They carry major implications for cost, risk, and long-term strategy. The opportunity of hybrid cloud lies in making the right decisions for the right workloads—but few organizations have the data, modeling capability, or executive alignment to do so effectively. That’s where Technology Business Management (TBM) becomes essential.

Hybrid cloud and multi-cloud are the norm

82%
of survey respondents have adopted hybrid cloud*
92%
of organizations use more than two public cloud providers*
8%
of organizations use a single public cloud provider*

TBM as a Strategic Framework for Hybrid Cloud Operations

TBM provides a unified model to align financial, operational, and architectural perspectives across hybrid environments. From cloud-native startups to legacy-heavy enterprises, TBM empowers teams to map spend, forecast total cost of ownership (TCO), and make defensible decisions across both on-prem and public cloud landscapes.

With the release of TBM Taxonomy 5.0, organizations gain enhanced support for public cloud modeling—adding clarity to billing data and enabling new mappings from cloud cost pools to technology resources, solutions, and consumers. This holistic approach reveals how cloud spend ties to digital products, business services, and end-user experience—not just to a vendor invoice.

A critical insight: cloud typically represents less than 20% of an enterprise’s total technology spend. The rest? Labor, tools, operations tech (ICS/PCS/SCADA), cybersecurity, compliance—often tied to legacy or hybrid deployments. That’s why TBM is so valuable: it doesn’t just optimize cloud; it models 100% of your tech portfolio across cost, consumption, and alignment to business value.

Modeling On-Prem & Private Cloud TCO

On-premise and private cloud environments often represent the bulk of infrastructure cost, yet they’re rarely modeled with the same rigor as public cloud. TBM brings structure and precision to this blind spot by assigning CapEx and OpEx values to physical resources and enabling fair cost allocation for internal service consumption.

Organizations can use TBM to create fully burdened TCO models that include data center facilities, hardware depreciation, labor, licensing, and support costs. From there, defensible showback and chargeback becomes possible for private cloud services—ensuring business units see the true cost of what they consume, not just budget line items.

TBM helps organizations:

  • Map data center and private cloud costs to TBM towers and solutions
  • Allocate CapEx depreciation alongside recurring operational expenses
  • Enable showback/chargeback models tied to internal service catalogs

Public Cloud Cost Optimization with Taxonomy 5.0

Public cloud providers offer detailed billing files—but without context, these files don’t explain why costs are rising or who is driving consumption. TBM solves this by importing cloud billing data into the Public Cloud Cost Pool, mapping it to Tech Resource Towers, and rolling it up to Solutions and Consumers in the Taxonomy.

This mapping provides a multidimensional view of public cloud spend. Instead of just seeing line items from a vendor, teams can see how spend supports customer-facing products, critical services, or internal innovation efforts. Optimization efforts become targeted, not generic.

Key benefits include:

  • Enhanced clarity on which workloads, solutions, and consumers drive spend
  • Mapping to digital products and business value streams
  • Ability to model the tradeoffs between cost, performance, and innovation

Integrating FinOps for Granular Cloud Insights

While FinOps provides near real-time visibility into cloud spend, TBM adds the strategic modeling layer required to manage total technology value. By integrating the two, organizations combine granular cloud telemetry with structured financial and business alignment.

TBM connects FinOps data to broader financial planning, allowing for scenario modeling, capital planning, and budget integration. It also allows for taxonomy alignment so that FinOps teams operate with the same definitions and structures as IT finance, product management, and business leaders.

Read TBM & FinOps: A Guide for Connecting FinOps Teams, Data, and Insights to TBM for Comprehensive Technology Financials to learn how integrating TBM and FinOps unifies cloud optimization with enterprise-wide financial management, delivering full visibility and measurable value.

Scenario Planning and Intelligent Hybrid Adoption

With all the above use-cases in place, TBM enables the next level of strategic value: scenario planning across hybrid environments. Organizations can model how different adoption strategies impact long-term cost, risk, and business outcomes.

For example, a team can compare the TCO of running a workload on-prem with virtualized infrastructure vs. in a hyperscaler’s managed service. They can simulate repatriation strategies or model multi-cloud optimization plans. Over time, this becomes a governance discipline—not just a migration decision.

Read The Cloud Reality Check: Driving Intelligent and Sustainable Cloud Strategies to learn how TBM, Open FinOps, and Open GreenOps provide the accountability needed to move beyond hype and build cloud strategies rooted in cost, carbon, and value.

Use-case highlights:

  • Compare on-prem vs. cloud TCO over multiple time horizons
  • Model infrastructure repatriation or cloud exit strategies
  • Align workload decisions to business priorities and funding models

Read Infrastructure Workload Planning: IaaS vs. On-Premises Data Center to explore a nine-step lifecycle for comparing IaaS and data centers, using TBM Taxonomy 5.0 to align costs and guide smarter infrastructure decisions.

TBM by Design: Embedding Value into Hybrid Planning

To fully realize the value of TBM in hybrid environments, organizations must go beyond reporting and embed TBM by Design. That means planning how new workloads, services, and architectural decisions will be modeled in TBM before they’re deployed.

By including TBM teams in cloud governance boards, architecture reviews, and financial planning sessions, hybrid strategy becomes more intentional. TBM also becomes a source of shared understanding between finance, architecture, and engineering teams—strengthening governance and accelerating value.

TBM by Design means:

  • Every new hybrid service includes a modeling plan from day one
  • TBM data feeds architecture, sourcing, and platform decisions
  • Hybrid cloud governance uses cost, consumption, and alignment as criteria

Read TBM By Design to see how embedding TBM into planning, governance, and operations ensures technology decisions deliver value from the start.

Getting Started Quickly

Hybrid cloud doesn’t require you to model everything at once. In fact, some of the highest-value insights come from starting small but strategically. Organizations can begin with public cloud billing, select data center costs, or even a few key services—then grow incrementally from there.

Using the TBM Taxonomy’s composable structure, organizations can adopt just the parts they need. A cloud-native company may model only select resource towers. A manufacturing firm might focus on ICS and SCADA costs first. Either way, the framework supports flexible, use-case driven adoption.

Quick wins to target:

  • Start with public cloud mapping across towers and solutions
  • Apply CapEx depreciation to internal services for better TCO
  • Use scenario planning to evaluate cloud repatriation vs. expansion

Join Our TBM Cloud & Infrastructure Community

Whether you’re just beginning your TBM journey or actively modeling hybrid workloads, the TBM Council offers a global community of practitioners dedicated to unlocking cloud and infrastructure value. Our TBM Cloud & Infrastructure Community brings together architects, cloud leaders, finance practitioners, and TBM professionals to share real-world insights, playbooks, and innovations.

The community serves as a collaborative space to:

  • Explore TBM practices for hybrid, multi-cloud, and on-prem environments
  • Learn from peers tackling cloud repatriation, TCO modeling, and FinOps integration
  • Contribute to shaping best practices, standards, and extensions for Taxonomy 5.0+

Community members have access to dedicated working groups, early previews of guidance, exclusive meetups, and opportunities to influence the TBM roadmap for cloud and infrastructure use-cases.

Ready to Power Smarter Hybrid Decisions?

Hybrid cloud isn’t just a technical strategy—it’s a business model, a cost structure, and a long-term commitment. With TBM, organizations can move beyond reactive reporting and toward intentional, value-driven hybrid planning. From modeling private cloud TCO to optimizing public cloud usage and aligning infrastructure choices to digital products, TBM enables smarter decisions across every layer of the enterprise.

If you’re navigating the complexity of hybrid operations—or trying to bring greater transparency and accountability to your cloud programs—now is the time to take the next step. Join the TBM Council, tap into the community, and start delivering outcomes that bridge cost, consumption, and business impact.

TBM-Cloud Primer

Discover how leading enterprises use Technology Business Management (TBM) to manage the impact of public cloud consumption on applications, products, and services. This complimentary course is designed for senior technology and finance leaders who need to learn how public cloud adoption impacts the cost of delivering solutions.

While you’re here, join the TBM Council to connect with peers and stay updated on all things TBM. Explore our communities to see how others are tackling similar challenges, or check out our Knowledge Base for frameworks, case studies, and how-to guidance. Learn more about the TBM Framework and how it supports smarter decision-making across IT and Finance. You can also attend an upcoming event, pursue training or certification, or see how our partners are contributing to this area of TBM practice.

TBM Partners Help Minimize the Complexity of Hybrid Operations

Join the TBM community: where innovators and leaders converge

The path to mastering hybrid multi-cloud adoption is an ongoing adventure, filled with learning, growth, and community collaboration. That’s why we invite you to delve deeper into the world of TBM and cloud management. The TBM Council is your gateway to a treasure trove of knowledge: think cutting-edge research papers, insightful case studies, and vibrant community forums where you can exchange ideas, tackle challenges, and celebrate successes with fellow practitioners.

We’re calling on organizations and forward-thinking individuals to dive into the TBM community. Participate in our events, engage in our discussions, and tap into a vast reservoir of knowledge. This isn’t just about networking; it’s about contributing to and benefiting from the collective wisdom in navigating the dynamic world of cloud computing.

Red Hat built the world’s largest enterprise open-source software company, growing into a multi-billion-dollar firm before being acquired by IBM Corp. This open-source heritage often placed the value of technology in the product and engineering realm rather than with IT. Thus, not surprisingly, Red Hat’s TBM journey started with a new CFO wanting to know why IT costs were so high. Through the TBM framework and discipline, Red Hat IT successfully delivered cost transparency of all IT spend and then became a model for technology spend planning and forecasting. The IT team added the FinOps discipline to its capabilities and is now managing a broad hybrid cloud portfolio. However, TBM and FinOps have remained in the realm of IT only, until now. Red Hat’s current CIO, Jim Palermo, is driving TBM, FinOps, and Enterprise Agile Management across the company based on IT’s success and through the lens of value stream management. in this session, Jim will walk through Red Hat’s TBM journey and its current transformation to an operational business architecture framework built on value streams aligned to business outcomes.


Speaker:

  • Jim Palermo, VP, CIO, Red Hat

When the team at Tenet Healthcare made the decision to move towards a model that provided more accurate financial transparency, they looked to TBM practices and solutions. Join Paola Arbour, EVP and CIO at Tenet healthcare as she answers the question “why TBM?”, including what Tenet was trying to solve with the TBM Taxonomy, the effectiveness of their KPIs, and how building support and momentum across the entire company was critical to their successful TBM adoption. In this session, Paola will also share how Tenet continues to evolve their use of TBM, including for mergers, acquisitions, and divestiture activity, as well as segmenting cost structures.


Speaker:

  • Paola Arbour, EVP & CIO, Tenet Healthcare

Data driven decision making has been a key to longevity and delivering best in class service to State Farm’s customers over the past 100 years. Recently, State Farm decided to use a managed services company for the day-to-day support of their Infrastructure Services. Today’s technology leaders need to be able to make real-time, informed decisions to help ensure technology investments are meeting their customer’s needs, while continuing to support company long-term goals. Ashley Pettit, SVP & CIO at State Farm, will be joined by Randy McBeath, Enterprise Technology Executive, and Andy Moore, Technology Director, and together they will share how TBM aided in State Farm’s analysis and decision to move to a managed service provider.


Speakers:

  • Ashley Pettit, SVP & CIO, State Farm Insurance
  • Andy Moore, Technology Director, State Farm Insurance
  • Randy McBeath, Enterprise Technology Executive, State Farm Insurance

There is fast evolution occurring in the overall technology spend and value management market, with the advancements of cloud, Kubernetes, AI/ML, and other innovations. At the same time, we are seeing vast changes in the roles of the CIO, CFO, and business/digital leadership. In addition, TBM is intersecting with other disciplines and frameworks, such as Cloud FinOps, Agile engineering, and portfolio resource management. How is this affecting the TBM discipline, the TBM Council, and Apptio? For one, TBM is moving down market, becoming more accessible to all sizes and maturity of organizations, with easier ways to get started and a faster time to value. Cloud FinOps, meanwhile, is advancing and adding capabilities previously in TBM to the cloud cost management space. Join Apptio CEO Sunny Gupta as he explores the evolving TBM landscape and how he believes it will bring even greater opportunity and value to organizations worldwide.


Speaker:

  • Sunny Gupta, Co-Founder & CEO, Apptio

In today’s challenging economic times it is critical that CFOs, CIOs, and CTOs speak the same language when it comes to the value of technology spend. Having a single source of truth that everyone can feel confident in, track progress continuously throughout the year with shared insights, and analyzing options for resourcing and funding in order to reduce waste is where TBM deepens their partnership. In this discussion, join members of the TBM Council Board of Directors as they discuss the pivotal conversations and steps taken to collectively adopt TBM practices across the organization, including responding to naysayers and gaining allies.


Panelists:

  • George Maddaloni, EVP, CTO, Operations, Mastercard
  • Laura Walsh, CIO, Smithfield Foods
  • RJ Hazra, SVP & CFO, Technology & Security, Equifax
  • Moderated by Chad Doiran, Managing Director, Tech. Strategy & Advisory, Accenture

Fumbi Chima has led technology teams across multiple organizations throughout her esteemed career, including retail, manufacturing, media, and financial services. As a turnaround and high growth leader, Fumbi has leveraged TBM as a foundational practice to bring repeatable processes, purchasing guidelines, and cost/resource savings. Now at Boeing Employe Credit Union (BECU) serving more than 1.2 million members, Fumbi is driving their digital transformation with a clear vision and strategy to optimize their public-cloud with TBM and Cloud-FinOps, adopt a product model, and set the groundwork for future innovation and growth. Join Fumbi and Larry Blasko, President, Field Operations at Apptio, as they discuss the lessons Fumbi has learned along her TBM journey, and where this transformation leader sees the evolution of TBM taking the Technology industry.


Speakers:

  • Fumbi Chima, Chief Technology & Transformation Officer, BECU
  • Larry Blasko, President, Field Operations, Apptio

Technology leaders have a unique opportunity to transform their organizations into environmental champions with sustainable business practices. In this session, Neal Ramasamy, CIO at Cognizant and Phil Alfano, Field CTO at Apptio will share how TBM can be leveraged to achieve comprehensive visibility into real-time data-driven tracking to ensure company goals and actions are being met to achieve a sustainable future.


Speakers:

  • Neal Ramasamy, CIO, Cognizant
  • Phil Alfano, Field CTO, Apptio

For McGraw Hill, having a transparent framework that drives smart investment strategies and a common language across this 135-year-old company is critical. Known as one of the “big three” education publishers, McGraw Hill must stay ahead of their competitors with innovation and value delivery. Join Yuliya Oberman, Finance Director for McGraw Hill Education and Eileen Wade, General Manager of the TBM Council as they discuss how TBM is essential to McGraw Hill’s enterprise resource strategies and digital transformation journey.


Speakers:

  • Yuliya Oberman, Finance Director, McGraw Hill Education
  • Eileen Wade, General Manager, TBM Council

In this fireside chat, Matt Yanchyshyn, GM, AWS Marketplace & Partner Engineer at AWS will join incoming General Manager of the TBM Council, Jack Bischof, for a discussion on best practices for building successful TBM practices focused on cloud financial management. Including a deep dive into the nuances, learnings, and milestones that the world’s 9th largest insurance company is achieving on their Cloud FinOps journey.


Speakers:

  • Matt Yanchyshyn, GM, AWS Marketplace & Partner Engineering, AWS
  • Jack Bischof, Incoming General Manager, TBM Council

Hear from Ajay Patel, COO at Apptio and Zubin Irani, CEO at Cprime as they discuss how the intersection of TBM and enterprise agile planning is a critical strategy for organizations to adopt if they want to drive business growth more efficiently, in real-time, and keep up with the speed of change that today’s organizations face.


Speakers:

  • Ajay Patel, COO, Apptio
  • Zubin Irani, CEO, Cprime

Join Origin Energy’s Adrian Thivy, GM, Enterprise Technology Services, as he shares how TBM is creating complete confidence in their spend-to-value ratios across IT and the broader company, allowing a rapid response to the market forces driving significant pressure on the “cost to serve” customers. A finalist for the 2022 TBM Council Award for TBM Pacesetter, hear how their TBM practice was built in record time, including lessons learned as they developed business capabilities and managed a significant cloud migration and transformation.  

Session topics will include:  

  • Establishing a clear purpose and common goals that drive cross-functional understanding
  • Utilizing an adaptative governance framework to ensure accountability across all stakeholders 
  • Leveraging TBM and ServiceNow CSDM to deliver a transparent, flexible, and sustainable model in a shorter time frame
  • How bespoke logic has dramatically improved transparency of cost more than 90%


Presented by:

  • Adrian Thivy, GM, Enterprise Technology Services, Origin Energy 

Many organizations aspire for a cloud-native posture, however few have the time, resources and budget to transform into 100% public cloud operations. Equifax has broken through those barriers to modernize its infrastructure globally — driving faster innovation for customers, more business agility, and stronger cybersecurity. Hear from Manav Doshi, GM, Technology Solutions on how the Equifax team is rebuilding a century-old company, with a real-time approach to optimizing cost and revenue growth in the cloud.

 

Presented by:

  • Manav Doshi, GM, Technology Solutions, Equifax 

Transport for NSW is the winner of the 2022 TBM Council Award for TBM Pacesetter, which recognizes significant progress and value with TBM in a relatively short period of time. In this session, hear how the merger of Roads and Maritime Services (RMS) and Transport for New South Wales resulted in the fastest consolidation of TBM data, models, and reports into a single TBM practice. Hear from Poonam Kataria, Sr. Manager of TBM, as she shares how TBM is driving Transport’s three key strategic outcomes: connecting a customer’s whole life; successful places for communities; and enabling economic activity.

Session topics will include: 

  • Utilizing the TBM Taxonomy to align M&A practices and drive behavioural change 
  • How the right level of support sets the right culture and TBM processes
  • Driving change in the organization based on data-driven facts

Presented by: 

  • Poonam Kataria, Sr. Manager, TBM, Transport for NSW 

Discuss how TBM supports visibility of investments across the enterprise to support setting best practices and standards for managing the impact of environmental, societal, and governance strategies by IT departments and organizations.

The TBM Council Standards Committee has built out TBM integration models with other IT disciplines, including Enterprise Agile and Product Thinking, as well as ServiceNow CSDM. Current findings will be shared to drive group discussion, experience, and feedback. 

Public cloud strategies are often embraced for the promise of rapid scalability, on-demand agility, and best-in-class security, resiliency, and features. However, public cloud adoption presents significant financial challenges that, when not addressed, inhibit any firm’s ability to exploit the promises of public cloud.  

To address these challenges, customers need to simultaneously resolve current inefficiencies and build capability to ensure avoidance of waste in the long term.  

In this session we discuss a detailed framework combining TBM-Cloud with FinOps, allowing customers to understand how to implement a program to overcome these challenges and financially succeed in the cloud. 

Session discussion topics include: 

  • A detailed view of the activities required to implement a TBM-Cloud with FinOps Journey 
  • Detail the flow of information required for each task 
  • Provide guidance on which activities should be performed when

 

Presented by:

  • Nathan Besh, TBM-Cloud Evangelist, TBM Council 

Project to Product Transition

Outcome-focused development via agile transformation

For organizations looking to transition from projects to products, TBM can help organize resources and outcomes into value streams – the specific sets of activities that align to business outcomes.

Accelerating Cloud Adoption

Drive measurable outcomes with your cloud strategy

For organizations trying to accelerate their cloud journey, TBM provides a way to map a plan and measure the outcomes from cloud migration to cloud cost management to cloud optimization.

Morning Sessions

A look back at 10 years of TBM leadership and community building.


Speaker:

  • Ashley Pettit, SVP & CIO, State Farm Insurance

Introduced more than 10 years ago, Technology Business Management (TBM) was born out of the need for CIOs to have a management system to drive their technology operating strategy. At its core, the TBM discipline gives visibility into technology spend to provide common ground and enable a collaborative partnership across teams for prioritizing resources and achieving business outcomes. In this session, the TBM Council Standards Committee Chair, Atticus Tyson will share how over the past few years TBM has evolved to ensure leaders are able to accelerate digital initiatives, embrace the cloud, and communicate today’s complex technology landscape. TBM enables organizations to frequently and quickly evaluate projects, platforms, and investments to address the needs of the modern enterprise.


Speaker:

  • Atticus Tysen, SVP Product Development, Chief Information Security & Fraud Prevention Officer, Intuit

Atticus Tyson and Phil Alfano will guide the group through an executive discussion to capture “What is digital success to you?”. Is it how your organization creates new business capabilities? The elimination of legacy processes and systems? Funding innovation? Or all of the above as long as it drives an improved customer experience? Discuss with your table mates, as an overall group, and capture learnings and takeaways to bring back to your own team.


Speakers:

  • Atticus Tyson, SVP Product Development, Chief Information Security & Fraud Prevention Officer, Intuit
  • Phil Alfano, Field CTO, Apptio

How does a 170-year-old financial institution deliver a new, fully modernized technology strategy while supporting 24×7 service to their customers across a multitude of platforms, including point-of-sale, mobile, and web services? Mike Brady, Nicole Holmes, and Chad Schmidt will share how at Wells Fargo, they are creating a Technology Infrastructure team founded in the TBM discipline and responsible for aligning with internal partners to adopt an automation first approach for accelerating the delivery of services and deploying enhancements at speed. All while remaining compliant, secure, and agile.


Speakers:

  • Mike Brady, EVP, Technology Infrastructure, Wells Fargo
  • Nicole Holmes, EVP, CFO for Technology, Wells Fargo
  • Chad Schmidt, SVP, Technology Finance Modernization, Wells Fargo

It’s been two years since the World Health Organization declared Covid-19 a global pandemic. To re-imagine employee and customer experiences, every company was forced to speed up their shift to digital from multi-year project plans to instead creating, executing, and delivering new business models in a matter of weeks. As we emerge from this crisis, we recognize this shift is not slowing down but exponentially increasing as businesses continue to respond to societal expectations of anytime, anywhere. In this session, Sunny Gupta will share how the companies best positioned to quickly respond to changing market conditions and hyper competition have a holistic view of their technology spend so they can be agile in their investment decisions, use the cloud as a competitive advantage, and align their resources to product delivery models and continuously measure value.


Speaker:

  • Sunny Gupta, Co-Founder & CEO, Apptio

Afternoon Sessions

Spinning up a cloud-native posture is a desired strategy for many organizations, however few have the time, resources, and budget to achieve 100% public cloud operations. In 2018, Equifax set a 5-year goal to achieve this, striving to provide their customers with faster innovation, more flexible business agility, and stronger cybersecurity. Hear from RJ Hazra, SVP & CFO, Technology on the lessons and successes the Equifax team has found along their journey, and what remains as they cross into their final year of their company-wide digital transformation.


Speaker:

  • RJ Hazra, SVP & CFO, Technology & Security, Equifax

The cloud is a significant shift in computing and companies need to get maximum value from it. FinOps is the evolving cloud financial management practice that empowers organizations to track and maximize cloud spend and enable tech, finance, and business teams to collaborate on data-driven spending decisions. In this talk, J.R. Storment, Executive Director of the FinOps Foundation will explore the intersection between TBM and the FinOps practice and the benefits achieved. Session discussion topics include: 

  • Creating a culture of ownership over cloud usage and spend
  • The most important challenges to tackle for delivering products faster while gaining financial control and predictability
  • FinOps organization structures in large and small organizations from the State of FinOps 2022 report

 


Speaker:

    • J.R. Storment, Executive Director, FinOps Foundation

In this engaging conversation, executive leaders will share both the challenges and best practices realized on their journey to embrace product-based innovation.

Session discussion topics include:

  • Achieving results as you shift from a projects-to-products innovation model
  • Maximizing CIO/CFO partnerships in this new paradigm
  • Building your innovation strategy around value streams, stable teams, and a high degree of customer centricity

Speakers:

  • John Wilson, VP, IT Costing & Performance Management, MetLife
  • Kaarina Bourquin, Director, Strategy & Portfolio Operations & Technology, The Standard
  • Moderated by Toyan Espeut, Chief Customer Officer, Apptio

Session abstract coming soon


Speakers:

    • Brendan Kinkade, VP, Build ISV, Technology & Hybrid Cloud, IBM
    • Moderated by Phil Alfano, Field CTO, Apptio Foundation

TBM empowers hundreds of decision makers with the facts they need to execute a digital strategy faster, without bias, and in alignment across business units. This includes technology consumers, service and application owners, LOB CIOs, enterprise PMOs, compliance leaders, budget coordinators, and many more. What are the fundamentals of developing and executing a successful TBM practice? In this session, experienced practitioners will share the lessons and foundations they’ve learned delivering business value for their organizations with TBM.

Session discussion topics include:

  • Fundamentals of proper support and sponsorship across key stakeholders
  • Demonstrating how and why TBM is core to strategy and a digital operating model
  • Developing, educating, and enabling your core team
  • Implementing or enhancing the necessary TBM processes

Speakers:

    • Jeri Koester, CIO, Marshfield Clinic Health System
    • Latrise Brissett, Managing Director, Global IT, Accenture
    • Leslie Scott, VP & CIO, IT Enterprise Services, Stanley Black & Decker
    • Moderated by Jason Byrd, Managing Director, Technology Strategy & Advisory, Accenture